Refund & Cancellation Policy

Effective Date: DD Month YYYY

At Taza Empower Foundation, we value the trust and generosity of our donors, volunteers, supporters, and beneficiaries. This Refund Policy explains how refund requests are handled for donations, training programs, events, and other payments made through our website or authorized payment channels.

1. Donations

Donations made to Taza Empower Foundation are voluntary contributions that support our charitable activities and community development programs.

As donations are immediately allocated towards our social initiatives, all donations are generally non-refundable.

2. Duplicate or Incorrect Transactions

A refund may be considered if:

• A donation is charged more than once.
• An incorrect amount is deducted due to a technical error.
• A duplicate transaction occurs because of a payment gateway issue.

Refund requests should be submitted within 7 days from the date of the transaction.

3. Training Programs, Workshops & Events

If Taza Empower Foundation conducts paid training programs, workshops, seminars, or events, refunds may be considered when:

• The Foundation cancels the program.
• The event is postponed and the participant is unable to attend the revised schedule.
• A duplicate payment has been made.

Refunds may not be available if:

• The participant voluntarily withdraws after registration.
• The participant does not attend the program.
• Digital learning materials have already been accessed or delivered.

4. How to Request a Refund

Please send your refund request with the following details:

• Full Name
• Email Address
• Mobile Number
• Transaction ID
• Date of Payment
• Amount Paid
• Reason for Refund
• Proof of Payment (if available)

5. Refund Processing

Every refund request will be reviewed individually. If approved, the refund will be processed to the original payment method used for the transaction.

Refunds are generally processed within 7 to 15 working days, depending on the payment gateway and banking institution.

6. Payment Gateway Charges

Any payment gateway charges, bank charges, taxes, or third-party processing fees that cannot be recovered may be deducted from the refund amount, wherever applicable.

7. Incorrect Information

Taza Empower Foundation is not responsible for delays or unsuccessful refunds caused by incorrect banking details, UPI ID, email address, or other inaccurate information provided by the user.

8. Cancellation by the Foundation

If the Foundation cancels any paid training program, workshop, seminar, or event, participants may be offered:

• A full refund.
• Rescheduling to a future program.
• Credit towards another eligible program.

9. Changes to this Policy

Taza Empower Foundation reserves the right to modify this Refund Policy at any time. Any changes will be published on this page with the updated effective date.

10. Contact Us

Taza Empower Foundation

Hyderabad, Telangana, India
Phone: +91 90525 90527
Email: info@tazaempower.org
Website: www.tazaempower.org

Our Commitment

We are committed to maintaining transparency, accountability, and responsible financial management. Every contribution received supports our mission of empowering communities through education, skill development, healthcare, women empowerment, environmental sustainability, and social development.

Thank you for supporting Taza Empower Foundation and helping us build a brighter, more inclusive future.